URGENT: Domain setting and G-suite gone

  • Unknown's avatar
    dramawestofficial · Member ·

    Hi there,

    We deleted our WordPress site at https://dramawestblog.wordpress.com/

    Unfortunately, this appears to have removed all of our domain settings and our G-Suite subscription. We only wanted to unpublish the website.

    Can you help us restore our domain settings and G-Suite subscription? We intend to retain dramawest.com as it’s pointing to our new website.

    Thanks

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    dramawestofficial · Member ·

    It would be great to simply reverse the deletion if possible. We can then work through other necessary changes ourselves.

  • fstat · Staff ·

    Hi there,

    I’ve successfully restored your website, and it’s now accessible at https://dramawestblog.wordpress.com/. You should be able to see all your content just as it was before.

    Regarding the domain dramawest.org, when it was canceled, it entered into an auction phase. This is a standard process for domains after cancellation. I understand this might not be the outcome you were hoping for, but at this point, it’s not possible to restore it. You can learn more about the domain expiration and auction process here: https://wordpress.com/support/domains/domain-expiration/#expiry-auction

    If the domain isn’t sold at the auction, there’s still a chance for you to reclaim it after April 20. I know this situation is less than ideal, but we’ll be here to assist you through the next steps if needed.

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