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Forums / Urgent: Domains Registered Until 2026 Lose Access – Risk of Business Interruptio

Urgent: Domains Registered Until 2026 Lose Access – Risk of Business Interruptio

  • Unknown's avatar
    bedirhan070807 · Member · May 24, 2025 at 3:24 pm
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    <font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”>Merhaba Destek Ekibi,</font></font>

    This is my second post, please get back to me. I have sent you many emails and have been trying to reach your support team for 5 months.

    On January 24, 2025, I received a refund from WordPress. When I logged into my WordPress panel, I saw that all 10 of my domains had been deleted and my account payments were disabled. Since 2020, I have been actively providing services through these domains, and since my main domain was suspended, I have been struggling for 5 months to resolve this issue for my clients.

    I noticed a similar case in the forum where staff member  @meolam, @elcristofue, @adusman402 provided guidance. I have carefully followed all the recommended steps:

    1. I checked all my email folders, including spam – I have not received any notification.
    2. I submitted multiple support requests via the Suspended Site form – but have not received any response.
    3. I reviewed the Terms of Service and can confirm that my content is compliant. For 2 of my domains, I can provide screenshots of the content via Wayback Machine to prove compliance.
    4. I have read all the forum posts related to suspended sites and noticed that everyone else received a response or had their suspension lifted, but I have not received any reply or warning.
    5. I have tried every possible way to reach out for the past 5 months. There are 2 domains that are especially important to me (the others are not as critical), and these include client sites. I am willing to do anything for these 2 domains – I can provide content screenshots from Wayback Machine, I have read your terms at least 100 times, and I am confident there is no violation.
    6. I am still waiting for any response.

    <font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”>İthal edilen sitelerden biri 1.000’den fazla müşterisi olan bir sosyal medya pazarlama web sitesi, diğeri ise maaş bilgisi paylaşan bir blog. Bu sitelerin hepsi sizin yönergelerinizi takip ediyor. Sitelerimin askıya alınması müşterilerimle iletişimimi kesiyor.</font></font>

    SmmUltra.com – AmerikaMaaslari.com

    I would greatly appreciate your urgent help in reviewing my case and restoring access. I am ready to make any necessary adjustments immediately. I can provide identification, make payments, and complete any required verification or settings.

    <font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”>Birisi lütfen alan adımın kontrolünü nasıl geri alabileceğim veya bunu doğrudan kime iletebileceğim konusunda bana tavsiyede bulunabilir mi?</font></font>
    <font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”> Teşekkür ederim.</font></font>

  • Unknown's avatar
    bedirhan070807 · Member · May 24, 2025 at 3:27 pm
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    Update:

    Hi there,

    This is my second post, please get back to me. I have sent you many emails and have been trying to reach your support team for 5 months.

    On January 24, 2025, I received a refund from WordPress. When I logged into my WordPress panel, I saw that all 10 of my domains had been deleted and my account payments were disabled. Since 2020, I have been actively providing services through these domains, and since my main domain was suspended, I have been struggling for 5 months to resolve this issue for my clients.

    I noticed a similar case in the forum where staff member  @meolam, @elcristofue, @adusman402 provided guidance. I have carefully followed all the recommended steps:

    1. I checked all my email folders, including spam – I have not received any notification.
    2. I submitted multiple support requests via the Suspended Site form – but have not received any response.
    3. I reviewed the Terms of Service and can confirm that my content is compliant. For 2 of my domains, I can provide screenshots of the content via Wayback Machine to prove compliance.
    4. I have read all the forum posts related to suspended sites and noticed that everyone else received a response or had their suspension lifted, but I have not received any reply or warning.
    5. I have tried every possible way to reach out for the past 5 months. There are 2 domains that are especially important to me (the others are not as critical), and these include client sites. I am willing to do anything for these 2 domains – I can provide content screenshots from Wayback Machine, I have read your terms at least 100 times, and I am confident there is no violation.
    6. I am still waiting for any response.

    One of the imported sites is a social media marketing website with over 1,000 clients, and the other is a blog that shares salary information. All of these sites follow your guidelines. The suspension of my sites is cutting off my communication with my clients.

    SmmUltra.com – AmerikaMaaslari.com

    I would greatly appreciate your urgent help in reviewing my case and restoring access. I am ready to make any necessary adjustments immediately. I can provide identification, make payments, and complete any required verification or settings.

    Can someone please advise on how I can regain control of our domain or who I can escalate this to directly? Thank you.

  • Unknown's avatar
    josefhtest · Member · May 25, 2025 at 12:17 am
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    Hi @bedirhan070807,

    I contacted you via email regarding this. If you need more clarifications, please reply to the email.

    As a policy, please refrain from discussing Terms of Service issues on the public forums.

    Thank you for your cooperation.

  • Unknown's avatar
    bedirhan070807 · Member · May 27, 2025 at 9:33 am
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    @josefhtest What is the average response time? It’s been 2 days.

  • Unknown's avatar
    bedirhan070807 · Member · May 29, 2025 at 8:58 pm
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    Hi josefhtest

    It’s been 5 days and I haven’t received any response yet. My domain name will be deleted because I can’t manage it, my loss is huge, but you don’t even get back to me.

  • Unknown's avatar
    bedirhan070807 · Member · May 30, 2025 at 8:08 am
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    Hi aisajib

    I haven’t heard back for 5 days. Please help me with my case.

  • Unknown's avatar
    bedirhan070807 · Member · Jun 11, 2025 at 10:06 am
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    Hi, josefhtest No response, no information provided, just my domain names were seized.

  • The topic ‘Urgent: Domains Registered Until 2026 Lose Access – Risk of Business Interruptio’ is closed to new replies.

Tags

  • account
  • design
  • Domain
  • import
  • payment
  • refund
  • TOS

About this topic

  • In: Support
  • 2 participants
  • 6 replies
  • Last activity 6 months
  • Latest reply from bedirhan070807

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