URGENT Fatal error: call to undefined function
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Hi!
I just started working at a company and they asked me to edit their wordpress website. Now, I have a free wordpress blog, without a domain, that I built and edit without issues. I have enver dealt with wordpress sites hosted elsewhere (servage in this case, though the information I have for that account doesn’t work either).
There was this link to edit the website, which is a few years old: http://test.saga-films.com/wp-login.php?redirect_to=http%3A%2F%2Ftest.saga-films.com%2Fwp-admin%2F&reauth=1
I updated the website’s theme and it broke the whole thing, now both our website and even the link to access it (the one above) lead to this error message: Fatal error: Call to undefined function determine_locale() in /storage/content/39/1009739/sagafilm.be/public_html/wp-content/themes/Zephyr/common/functions/helpers.php on line 142
I can’t login through the usual wordpress login, I therefore can’t use the live chat.
I have no idea what to do, any help would be greatly appreciated!
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi! I see you were able to resolve this with your host from this similar thread:
https://wordpress.com/forums/topic/updating-my-theme-crashed-my-site/?view=allIn case anyone else runs into this, though,
I updated the website’s theme and it broke the whole thing
You can manually remove the theme mentioned in the error:
https://wordpress.org/support/article/managing-plugins/#manual-uninstallationOr, ask your host to help you restore a good backup
Going forward, you’ll also want to use the correct resources for help with the free WordPress code. We have some tips here: https://wordpress.com/support/help-support-options/#word-press-org-support
WordPress.com uses that free code for our hosting service. We provide support, maintenance, SSL, and more for our users. You can learn more about the differences here:
https://get.wp.comHoping this helps!
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