URGENT HELP!!

  • Unknown's avatar

    I have accidentally cancelled our subscription and urgently need to revoke this. Can someone contact me urgently please. Thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Staff will look Into the matter.
    Modlook tag has been added.

  • Howdy – The duplicate thread has been marked closed.
    https://en.forums.wordpress.com/topic/urgent-mistake-of-cancellation/#post-3203568

    As for the domain in question: frenchholidaygites.co.uk

    This domain isn’t connected to WordPress.com. It’s not registered through us or pointed to us. There was a personal plan purchased, and then cancelled with a refund for frenchholidaygites.wordpress.com – note that this is the free site not the domain that was listed above.

    frenchholidaygites.co.uk

    Registrar: URL: http://www.one.com
    Name servers:
    ns01.one.com
    ns02.one.com

    Rest assured, removing that personal plan from your free site on WordPress.com did not have any affect on your site that’s running the WordPress installation.

    This guide talks about the differences between WordPress.com (here) and the WordPress installation. https://en.support.wordpress.com/com-vs-org/

    For help with frenchholidaygites.co.uk you’ll want to visit wordpress.org/support/

    The domain is actively registered for 10 more months, so it’s been recently renewed. Is it the hosting that you mistakenly cancelled? You’d need to contact your host regarding that bit.

  • The topic ‘URGENT HELP!!’ is closed to new replies.