Urgent help! email set up from crazydomains.com.au

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  jingwangliving · Member · Jul 31, 2014 at 11:18 am

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  Hi all,
  Please can someone help me with my email setting. Crazy domains has set up my email and all linked to wordpress OK. However my email can send messages but can’t receive any messages. This is what I received from crazydomains, please can someone advise me what the next step is.. Thanks heaps for your help… Jing.

  “Eyveth C (Customer Care Agent)
  Jul 30 01:18 AM

  For your email to work please make sure mail A records has been added in your WordPress Account.

  mail A is 163.47.73.97
  MX is mail.jingwangliving.com

  I did a DNS check and settings were not added correctly
  https://www.whatsmydns.net/#A/mail.jingwangliving.com
  https://www.whatsmydns.net/#MX/jingwangliving.com”.

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Jul 31, 2014 at 11:52 am

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  This is what WP.com supplies for that. Recognize that WP.com does not have mailservers: you have to set that up elsewhere. http://en.support.wordpress.com/domains/add-email/

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  jingwangliving · Member · Jul 31, 2014 at 1:37 pm

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  Hi Raincoaster,

  Thanks for your advise. I did set up with crazydomains.com.au, they’ve pointed to wordpress too…

  Do you know what I can do now? Or Who can I talk to in Workpress that can fix this for me?

  Thanks heaps… Jing.

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  jingwangliving · Member · Aug 1, 2014 at 3:10 am

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  Hi guys, I did the change accordingly …

  The issue is that I can send emails out through my (email visible only to moderators and staff), however this email address can’t receive any incoming emails…

  Please can someone advise/ help??

  Thanks heaps…
  Jing

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  jingwangliving · Member · Aug 1, 2014 at 6:11 am

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  Hi guys, I did the change accordingly …

  The issue is that I can send emails out through my (email visible only to moderators and staff), however this email address can’t receive any incoming emails…

  Please can someone advise/ help??

  Thanks heaps…
  Jing

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  shawnajroberts · Member · Aug 2, 2014 at 1:15 am

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  Hi there!

  I just made a change to your MX records that should get this working. Let me know if you’re still not able to send and/or receive emails in 24 hours.

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  jingwangliving · Member · Aug 2, 2014 at 2:01 am

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  Thank you for your help Shawnajroberts, I’m waiting patiently … will let you know! Fingers crossed :)

  Jing

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  jingwangliving · Member · Aug 3, 2014 at 7:22 am

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  Hi Shawnajroberts, unfortunately my email still doesn’t receive any incoming emails. Any advice? Thanks for your help.. I’m a bit desperate but still being hopeful :)

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  shawnajroberts · Member · Aug 4, 2014 at 4:10 am

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  Thanks for letting me know. I think I got these formatted correctly for you now. Let me know if its still not working in 24 hours or so.

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  jingwangliving · Member · Aug 4, 2014 at 10:08 am

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  Hi Shawnajroberts,
  Great news it works! Thank you SOOOOO MUCH for your help and work. I can’t wait to start emailing :)

  xoxo thanks.
  Jing

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  shawnajroberts · Member · Aug 4, 2014 at 4:35 pm

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  Fabulous! Let me know if I can help with anything else! :)