Urgent help – logged out of all our accounts

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  doappliedlearning · Member · Mar 30, 2019 at 1:01 pm

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  Hi,

  I have a wordpress account – http://doappliedlearning.com/.

  However all our accounts associate with this website has been logged out and we cannot log back in.

  Can anyone help please

• 

  pranaliwp · Member · Mar 30, 2019 at 3:04 pm

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  Hi @doappliedlearning,

  It seems you’re in the wrong forum.
  I checked and found that your website is using name servers that aren’t associated with WordPress.com.

  Name Server: NS1.LIVEHOSTSUPPORT.COM
  Name Server: NS2.LIVEHOSTSUPPORT.COM

  This support forum assists users of the WordPress.com platform.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.org/support/article/wordpress-vs-wordpress-com/

  For help with your site using the open source WordPress software, you’ll want to look over to https://wordpress.org/support where you will find members having more experience with the software you are using.

  If you don’t have a username on the Org forums you can register one on the top of that page.

  I hope this helps,
  Thank you!