URGENT HELP NEEDED
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I transferred my domain name and created an account with HostGator and received a wordpress account. I am unable to connect to my admin account for letsglue.com. I own the domain name.
No matter what we enter for the database name in wp_config.php the website still points the database to letsglue_wp865.
Please help!
See error message below for letsglue.com
Can’t select databaseWe were able to connect to the database server (which means your username and password is okay) but not able to select the letsglue_wp865 database.Are you sure it exists?Does the user letsglue_wp865 have permission to use the letsglue_wp865 database?On some systems the name of your database is prefixed with your username, so it would be like username_letsglue_wp865. Could that be the problem?
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Hi there!
From what I can see, this domain has only been mapped to your WordPress.com account. It is registered with networksolutions.com and pointing to a Wix site currently.
Since your site is not hosted with WordPress.com (it is a site using the open-source WordPress software, from WordPress.org, but hosted with Hostgator), you’ll want to reach out to them directly about it or write on the community forums: https://wordpress.org/support/forums/
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
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