Urgent Help Needed but WordPress aren't listening

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  rjetrafford · Member · Jul 17, 2017 at 9:56 pm

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  Just upgraded to Business and my site is screwed!!!!

  WordPress chat haven’t responded for 9 hours – joke.

  Panicking like hell

  The blog I need help with is: (visible only to logged in users)

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  garysixtyeight · Member · Jul 17, 2017 at 10:05 pm

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  Hi there,

  I’m sorry to hear that staff haven’t replied to you yet.

  If you can describe the issue you’re having with your site here, it might be possible for a volunteer to help you.

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  rjetrafford · Member · Jul 17, 2017 at 10:05 pm

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  I have upgraded to business and now my site is screwed :(

  Panicking!!

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  garysixtyeight · Member · Jul 17, 2017 at 10:08 pm

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  Can you describe what you mean by “screwed” – what specifically is wrong with the site?

  I’ve tagged this thread with modllook, so hopefully a member of staff will see it.

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  rjetrafford · Member · Jul 17, 2017 at 10:09 pm

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  All the formatting of the stories has gone for a start on site and mobile :(

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  rjetrafford · Member · Jul 17, 2017 at 10:10 pm

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  Some of my widgets now don’t appear

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  rjetrafford · Member · Jul 17, 2017 at 10:11 pm

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  I have tried live chat all day but no response

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  rjetrafford · Member · Jul 17, 2017 at 10:13 pm

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  It has all gone wrong and clearly wordpress don’t care :(

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  rjetrafford · Member · Jul 17, 2017 at 10:22 pm

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  How do I get them to respond on live chat?

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  rjetrafford · Member · Jul 17, 2017 at 10:32 pm

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  Clearly nobody is answering me now and my site still looks shit

  Time to go elsewhere

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  rjetrafford · Member · Jul 17, 2017 at 11:12 pm

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  ???

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  rjetrafford · Member · Jul 17, 2017 at 11:43 pm

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  What the hell is going on!!!!!!!!

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  supernovia · Staff · Jul 18, 2017 at 2:57 am

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  Hi @rjetrafford, it looks like chat isn’t working in your browser. Forums aren’t the best place to get in touch either, but I’m glad you reached out! I’ll send an email so you can let us know that way what’s wrong. Talk to you soon.