Urgent Help Needed: Critical Error on My Website – Locked Out of Admin Access
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Hi there,
I’m reaching out because I’m currently unable to access my WordPress website due to a critical error. When I try to log in, I get the following message:
“There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forum.”
The problem is, I can’t access the admin area at all, and I haven’t received any emails with instructions. When I try to log in using my email address, it says it’s unknown. I’ve tried both my email and username with no success, and now I’m completely locked out.
I honestly have no idea what went wrong. I didn’t make any major changes or updates recently, and I’m not sure how to troubleshoot this or get back into my site.
Could you please help me figure out what’s going on and how to fix it?
Thank you so much in advance
The blog I need help with is: (visible only to logged in users)
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Hi @martinaraskova,
I completely understand the problem that you’re facing. However, since your WP.org website is hosted with a 3rd party provider, we’re unable to provide direct support. That said, I think you can get help with this topic.
Besides that, you can learn more about the differences between WP.org and WP.com here.
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