urgent help needed with a website going live at 8am tomorrow

  • Unknown's avatar
    mdasecretary · Member ·

    http://www.maysonjames.com

    I built a single page website but the headers would not anchor to the navigation bar.

    I still need to create a download file formidable form. I am almost there and have the licence.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    kaichicha · Member ·

    Hi @mdasecretary,

    I’ve checked the site maysonjames.com, and I can confirm that it is a self-hosted site using the open-source WordPress software (WordPress.org). Since it’s not hosted on WordPress.com, we don’t have access to it from our end. WordPress.com is a managed hosting service and is separate from WordPress.org and other hosting providers. You can learn more about the differences here: WordPress.com vs WordPress.org

    For issues related to maysonjames.com, I recommend reaching out directly to your hosting provider, 34SP, for assistance. You can confirm your hosting details using this tool:
    Site Profiler – maysonjames.com

    That said, I also noticed that you have a different website under one of our paid plans. If that’s the site you’d like help with, could you please clarify? If so, we recommend reaching out through our private support channels for personalized and faster assistance—our Happiness Engineers are available 24/7.

    Let me know how you’d like to proceed or if you have any questions!

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