Urgent help to access my website immediately please

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  helenae7a887c73c · Member · Mar 6, 2021 at 2:47 am

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  Hello, I need to access my website to do updates, but unable to do so. I’m a business customer and can’t afford to wait until someone gets in touch with me ‘as soon as they can’ with no timeframe etc.

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  staff-mckluskey · Staff · Mar 6, 2021 at 8:56 am

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  Hi there,

  What is the address of the site you’re trying to access? You are currently logged into the account helenae7a887c73c, and there are no sites associated with it.

  You may need to log out and log back in using the correct email address. If you’re having trouble with the credentials, check out this page and fill out the Account Recovery form to regain access to the account:

  https://wordpress.com/support/account-recovery/.