Urgent, I want to close my account completely, I did not authorise the payment that was taken today, I would like the refund please.

  • Unknown's avatar
    coloanatavertebrala · Member ·

    I did not authorise the payment of 66 euro that was taken taken today. Please close my account and refund me.

    The blog I need help with is: (visible only to logged in users)

  • staff-mckluskey · Staff ·

    Hi there!

    All our subscriptions, by default auto-renew once a year and that’s why you’ve been charged.
    I noticed you’ve opened a dispute which was closed in our favor so we were able to cancel and refund the plan and domain for you.

    Refunds usually take 5-10 business days to appear on your statement, but some banks may require more time to process the refund.

    In some cases, you will not see a separate refund listed on your statement, but the original charge will be removed instead.

    I hope that helps :)

  • The topic ‘Urgent, I want to close my account completely, I did not authorise the payment that was taken today, I would like the refund please.’ is closed to new replies.