URGENT!!!!! I'm losing business because of inability to reach WordPress for help

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  teampinketiesrocks · Member · Jan 14, 2019 at 1:09 pm

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  Hello, I’ve been unable to find my account on WordPress for a couple of weeks. I’ve tried following the channels to contact someone via a Live Chat. However, the system thinks that I do not have a web site so it’s not giving me access to a ‘Happiness Engineer’ (chat person) although I qualify for one.

  How do I get to the bottom of this. I’m potentially losing business due to the problem.

  Can someone forward this to a LIVE CHAT person for me. My site is called Pinketies.com. Email: (email visible only to moderators and staff) Phone: [redacted]

  THANK YOU!!! THANK YOU!!! THANK YOU!!!

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  justjennifer · Member · Jan 15, 2019 at 10:14 am

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  Staff are helping you in your thread at https://en.forums.wordpress.com/topic/can-not-access-my-site-to-update-it-no-luck-for-2-days-site-name-pinketies-com/

  It appears that you need to be logged in with the username account pinketies but if you need further assistance, please follow up in the above thread so that we can keep support in one place. Thanks.