Urgent Issues with My Website

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  unabashedlysheepa0540d88a9 · Member · Jul 21, 2025 at 4:15 pm

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  Hello,

  I’m experiencing several issues with my website:

  The product pages are not loading at all.

  The prices are no longer displayed in euros (€).

  The overall website performance is very slow.

  Could you please help me resolve these problems as soon as possible?

  Thank you in advance for your assistance.

  Best regards,

  Self-declared URL: https://global-auto.fr/
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  elcristofue · Member · Jul 21, 2025 at 4:38 pm

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  Hello there, @unabashedlysheepa0540d88a9!

  I checked your site and noticed that it’s not hosted on WordPress.com but is instead a self-hosted WordPress.org site, as you can see here:
  
  https://wordpress.com/site-profiler/global-auto.fr

  What you’ll want to do now is ask your question on the WordPress.org community forums at this link:
  
  https://wordpress.org/support/forum/how-to-and-troubleshooting/
  
  That forum is perfect for sites like yours that use WordPress software but aren’t hosted with WordPress.com.

  If you’re curious about the difference between WordPress.com and WordPress.org, this guide explains it quite well:
  
  https://wordpress.com/support/com-vs-org/

  Please let us know if you have any questions or need any extra help, and we’ll be happy to assist you.

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  unabashedlysheepa0540d88a9 · Member · Jul 21, 2025 at 4:53 pm

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  Hello,

  Thank you for your quick reply and clarification.

  I now understand that my site is self-hosted via WordPress.org. I’ll head over to the WordPress.org support forum to seek help with the issues I’m experiencing.

  I appreciate your assistance!

  Best regards,

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  elcristofue · Member · Jul 21, 2025 at 5:05 pm

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  You’re very welcome, @unabashedlysheepa0540d88a9! We’re always happy to help.

  If at any point in the future you become interested in hosting your website at WordPress.com and getting our support, reach out to us for more details on that and we would be happy to speak with you more about that.
  
  Hope you have a wonderful day ahead!