URGENT: Lost access to my blog. Dont have Account Recovery Info. Help
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Hello Team,
This is in reference to my blog through a different account – abovethewraps.wordpress.com. I have had to use this account to request a support ticket, because I can’t access that at all.
I have been using the WordPress account under sravanthitlns/(email visible only to moderators and staff) for more than 3 years now. I also activated 2-factor authentication on it. And I do not have the mobile number that I linked to it. Add to that, the backup codes are not with me as I flashed my drive. And now when I try to log in I’m not getting the verification code, although the screen says it’s sent.
I checked the Account Recovery page as well. 3 options were given.
1. It’s a 3-year-old blog. I don’t have the email for Activation yet.
2. I didn’t perform any monetary transaction of any sort on it, so I have no Transaction ID either.
3. I don’t have any backup codes either.Please please help me get in touch with any ‘Happiness Engineer’ as you say. I can provide any further information except these, as required.
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Hi writeclubhyderabad,
Thanks for looking at the Account Recovery options.
Without any proof of ownership, we won’t be able to help you gain access to abovethewraps.wordpress.com.
If you are unable to fill out the Account Recovery form I can send an email to the address we have on file for the owner of the site. For security reasons, I can’t confirm which email address this is.
Please reply to me here if you would like me to go ahead and send the email.
Thanks!
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Hi writeclubhyderabad,
I’ve sent an email to the address we have for the owner. Please check your email account including the spam folder.
If you receive the email, you can reply to me there.
Thanks!
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Great to hear! I’m going to close this thread and we can work through the next steps by email :)
- The topic ‘URGENT: Lost access to my blog. Dont have Account Recovery Info. Help’ is closed to new replies.
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