URGENT: My domain is in redemption period and WordPress support won't respond
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I have seen people get help with this on other threads. I thought I had transferred my domain to Bluehost (where my site is hosted), but apparently I did not. Long story long, my domain has now expired and is in the redemption period. I would like to pay the $80 to retrieve my domain, but I am having trouble getting a response. Can someone help? Thank you!!!!
The blog I need help with is: (visible only to logged in users)
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I’ve added the Modlook tag to this thread so Staff will be notified of it. They are aware of this issue. https://en.forums.wordpress.com/topic/are-you-having-domain-issues-domain-mapping-error?replies=1
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Hi again, Staff have been alerted to this thread by the MODLOOK tag. I realize this is difficult, but bumping will not resolve it any faster. Thanks for your patience.
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Ok, thank you! I just need to get back in business ASAP. I am willing to pay the fee, I just need the link. Also, my email associated with this is down as well, so they will need to respond here or email me at (email visible only to moderators and staff). Thank you!
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Hi JustJennifer, I still have not received a response. This is very urgent. Can you help me in any way? Thank you!
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I Am going through the same problem! My invoicing, emails, scheduling, and basically entire business is on hold until I can get in touch with a WP rep. Please tell me someone is staffed to handle emergencies?
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@lifelutzurious Thanks for your message, but I’m afraid that there is nothing that I can do other than notify Staff of this thread, which I have done already.
@sweeterpdx At the top of the forums you’ll see a request from Staff to open your own thread if you are having this same issue. Please do so here https://en.forums.wordpress.com/forum/support#postform Thanks.
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Hello all!
I apologize for any hassle you are all experiencing with your domains.
WordPress.com staff is attending our once a year all company meeting. However, there is a team of us keeping an eye out and will help you as quickly as we can.
To make that go faster, please make ONE thread of your own and add the “modlook” tag to that thread. The modlook tags gets our attention and having your own thread helps staff work more quickly. It is very confusing to try and work through a thread with a dozen users with a dozen different sites posting to it.
We are doing our best to work through these issues and get everyone’s domain back on track.
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@@sweeterpdx (sorry for the cross-post and error) I see that you have already opened your own thread here https://en.forums.wordpress.com/topic/urgent-my-domain-is-in-redemption-period-and-i-need-my-email?replies=1 Please follow up with Staff in that thread and kindly refrain from posting in other threads so that staff can give everyone the attention they need. Thanks.
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I am sending you an email to the address associated with your WordPress.com account. Please let me know if you do not receive it.
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staff-ozmodiar THANK YOU for your response, but I did NOT receive your email. Please send to (email visible only to moderators and staff) or link here.
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