urgent – my domain not working anymore

  • Unknown's avatar
    clarkebilly · Member ·

    For many years I have had Domain Registration set up by WordPress and set it to automatically renew for billy-clarke.com

    However, it seems my site has been compromised or something has gone wrong on the back end. It was renewed in January, so if the money has been taken, why is the site not working?

    Can you please help me to resolve this asap?

    Thanks,

    Billy

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I just checked the domain, and it seems to be loading the WordPress.com site without any problems on my end. Are you still having trouble loading the site? I also confirmed that the domain renewal was successful. So, your site should be up and running on your end.

    Please try again and let me know how it goes. You may also want to try and clear your browser cache. Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

    Thanks!

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