URGENT ! Need to contact Support for a domain name

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  bubu77 · Member · Sep 30, 2012 at 6:45 pm

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  Hello,
  I want to renew my domain name ownership but a message reminds me to contact Support. How do I do that?
  I tried to post a message on these forums a week ago without any answer.
  And now, my blog http://www.villachanteclair.com is no longer available online.
  Why?
  THANKS a lot for your help as this is two years of hard work for me to promote my cottage.
  E

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 30, 2012 at 6:52 pm

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  Staff responded to you here:

  If you’re referring to thebutzblog.com, it expired on May 8 this year, and has unfortunately been registered by someone else since then. https://en.forums.wordpress.com/topic/how-can-i-link-back-the-url-wwwthebutzblogcom-to-my-blog?replies=2#post-1004569

  However, you did not reply to macmannx and I can now see you are referring to a different URL. This thread has been flagged for Staff attention.

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  auxclass · Member · Sep 30, 2012 at 6:52 pm

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  It looks like you name expired so long ago that it has reverted back to the wild – try registering it again – I have also flagged this for the staff to help you

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  bubu77 · Member · Sep 30, 2012 at 6:54 pm

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  Thanks. How do I register back to it?

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  auxclass · Member · Sep 30, 2012 at 7:02 pm

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  Dashboard >> Store >> there should be an option to buy a domain name

  Note: sometimes a blog will hold onto the knowledge that it used to have a domain name registered so that is why I flagged this for staff attention – sometimes they need to reset something – but if that is the case you will have an error message to report back here with

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  bubu77 · Member · Sep 30, 2012 at 7:11 pm

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  I thank you for answering that fast. Please let know WordPress staff that I’d like them to explain me asap how I can renew this domain name to ensure it stays linked to my blog. Thanks again. Eric

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  bubu77 · Member · Oct 1, 2012 at 1:53 am

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  I do have a message saying that DNS needs to be updated. I don’t know what to do to confirm that I want to keep on using this URL villachanteclair.com and keep it “linked” to my WordPress blog. If somebody could contact me ASAP it would be great.
  I really depend on your help as I don’t see what should be done to regain this domain name.

  Thanks.

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  jenia · Member · Oct 1, 2012 at 8:50 am

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  @bubu77: I sent you the recovery options via email, please reply when convenient!