URGENT: Need to Renew Expired Domain…!!!!!
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But it’s gone now from my list and I can’t get a hold of the support team. My email and website are down and I can’t get anywhere with this. Help please!!!
The blog I need help with is: (visible only to logged in users)
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Are you talking about pdxvbs.com? That domain is now in the redemption period and there are extra costs incurred if staff attempt recovery from the Registrar. See: https://en.support.wordpress.com/domains/domain-expiration/
I have added the modlook tag to ask if a member of staff could reply to you. -
Thank you! I couldn’t find this forum response. I just updated my email address to a working one. Thank you!
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Hi pdxvbs, the domain is indeed in redemption now. I’ve just sent an invoice to cover renewal and the redemption fee. Can you update us here as soon as that’s paid, so we can reach out to the registrar to get it back?
If you’d rather try waiting it out (which takes quite a while and isn’t guaranteed to get you the domain back) let us know and we’ll remove the invoice.
Best!
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Hi there,
Thank you for your payment. We have started the recovery process and we’ll let you know as soon as your domain is restored. This process takes about 24-48 hours to complete.
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Hi again,
I’m following up here to let you know that your domain name has been restored to your account and is now back up and running.
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THANK YOU THANK YOU THANK YOU!!! Looks like all of the original settings are already there too! HALLELUJAH! :)
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