URGENT: pdf still visible after deleting
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Hi,
I urgently need to remove a file that is still appearing on my blog even after I have permanently deleted the file in media and have deleted the post.
Please help!!The blog I need help with is: (visible only to logged in users)
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Hi there,
Can you give us the URL at which you are still able to access that file?
Media files deleted from a WordPress.com site are purged from our cache within 24 hours, but it’s possible the file is still cached in your browser, which would still make it load for you. So please try clearing your browser cache and see if that helps.
Also note that deleting the file here won’t delete cached copies at Google and other search engines. To have the file removed there you’ll have to contact each search engine directly to request it.
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Hi, thanks for your reply.
So I deleted the file yesterday, so not fully 24hs yet. And how do I get in contact with each search engine?
This is a legal matter. -
If you give us the URL for the file, we can make sure that it’s completely purged from our cache. But we can’t do anything if we don’t know what file you’re referring to.
And how do I get in contact with each search engine?
Searching Google for “How do I remove a file from Google” takes me to https://support.google.com/webmasters/answer/9689846
If you find that file cached on any other search engines, you can likewise search online for the processes to request this from those services.
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Hi, thanks again for your response.
It is these two links, that I have deleted but are still showing up as direct links.
Click to access joe-fattorini-messages.pdf
Click to access joe-fattorini-messages-1.pdf
Thank you
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I’ve removed those files from our cache, so they’re no longer available via WordPress.com. But anyone who still has those files cached in their browser will be able to access them until they clear their browser caches.
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