URGENT: Please help to delete image on io.wp.com

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  shubhamz786 · Member · Aug 9, 2022 at 4:35 am

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  Hi, I need help to rdelete below image permanently due to copyright:

  

  I have deleted this from medial library.

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  staartmees · Member · Aug 9, 2022 at 5:15 am

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  That image no longer excists.

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  shubhamz786 · Member · Aug 9, 2022 at 6:15 am

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  This image is still accessible in INDIA.
  Please check this screenshot from my pc. https://drive.google.com/file/d/1OIRXftj6gqyK8tSaHyCuj7EuU5slenmH/view?usp=sharing
  Please check the image url through VPN.

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  justjennifer · Member · Aug 9, 2022 at 7:15 am

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  I’m also not seeing the JPG file you mentioned and see this instead when I try to access it (temp screenshot) and while I am not in India, I did use Brave’s Tor web browser.

  Have you tried clearing your browser’s cache or using a different browser to try and access that file?

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  shubhamz786 · Member · Aug 9, 2022 at 8:59 am

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  I tried after clearing cache and also tried on different browser like Firefox, Microsoft Edge, Brave Browser. Image is showing in INDIA only.

  Brave Browser Screenshot

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  aleone89 · Staff · Aug 9, 2022 at 2:37 pm

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  Hello there,

  Many thanks for reaching out.

  I can confirm that the file: https://i0.wp.com/hyvesports.com/wp-content/uploads/2020/05/rauljimenez.jpg no longer exists and can’t be found.

  I hope this helps!

  Let us know if we can be of any further assistance.

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  shubhamz786 · Member · Aug 10, 2022 at 8:58 am

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  Dear aleone89,
  Image is still accessible in INDIA

  Please use urban-vpn and select country INDIA and open this https://i0.wp.com/hyvesports.com/wp-content/uploads/2020/05/rauljimenez.jpg

  VPN extensions
  Google Chrome
  Microsoft Edge
  Firefox

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  aleone89 · Staff · Aug 10, 2022 at 12:18 pm

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  Hello there,

  It sounds like the VPN is caching that link.

  You would need to contact the VPN and get them to clear that cache for you.

  To reassure you, there’s nothing visible when visiting that link.

  I hope this helps.

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  shubhamz786 · Member · Aug 12, 2022 at 4:09 am

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  Hello,

  I am not using VPN. I just gave the example if you are from another country and you want to open the image link in INDIA then you can use VPN.

  I am checking the image on my pc and also on my friends pc. Image is still showing.

  The image will not accessible if your IP address is not from INDIA. If your IP address from INDIA then Image will be vissible to you. This is the issue. VPN is not an issue.

  i0.wp.com is caching that link. Please resolve issue ASAP.

  Thanks for reading my reply.

  Kind regards to you.
  Shubham

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  fstat · Staff · Aug 12, 2022 at 8:13 am

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  I’ve initiated a purge from all our servers worldwide. Please wait 24 hours, and the file will be erased.

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  shubhamz786 · Member · Aug 22, 2022 at 6:57 am

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  Dear fstat,

  Image is still showing in INDIA.

  https://i0.wp.com/hyvesports.com/wp-content/uploads/2020/05/rauljimenez.jpg

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  staartmees · Member · Aug 22, 2022 at 7:14 am

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  Did you clear your browser cache? Or are you behind a proxy server that cached that file?

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  fstat · Staff · Aug 22, 2022 at 7:52 am

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  @shubhamz786, can you please check again? We just performed a second purge of that file that should remove it.

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  shubhamz786 · Member · Aug 22, 2022 at 9:46 am

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  Dear @fstat,

  Yes, now it is removed.

  Thank you so much

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  fstat · Staff · Aug 22, 2022 at 2:08 pm

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  You’re welcome :)