URGENT QUERY

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  hetalbhatt14 · Member · Jul 16, 2020 at 5:37 pm

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  HELLO,

  GREETINGS FOR THE DAY,
  I AM FACING ISSUE WHILE POSTING MY BLOG, AS I AM NOT FINDING ANY ANY OPTIONS WHICH ARE NORMALLY THERE ON A WORDPRESS SITE, JUST LIKE BELOW ONE.

  But NOW BELOW IS MY WORDPRESS SITE SCREENSHOT. I AM GETTING ONLY THESE MANY OPTIONS WHILE POSTING BLOG,  WHICH is VERY LIMITED. PLEASE HELP ME THROUGH AS I TRIED EVERYTHING AND NOTHING SEEM TO BE WORKING. ALSO AM USING OCEANWP THEME LET ME KNOW IF IT DUE TO THAT.

  THANKS & REGARDSHETAL BHATT

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  staff-blorbo · Staff · Jul 16, 2020 at 7:08 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  hetalbhatt14 · Member · Jul 28, 2020 at 5:20 pm

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  Hi,

  It is http://www.prismlifestyle.com

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  staff-blorbo · Staff · Jul 28, 2020 at 5:36 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.