Urgent refund request due to cancellation of 2-year premium plan purchased

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  heroreo · Member · Jan 4, 2026 at 12:22 pm

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  My child made a purchase using my credit card without parental permission. I would like to request a full or partial refund. In South Korea, purchases made by minors without parental consent can be cancelled and refunded at any time. I have cancelled the plan and domain address, so please issue a refund as soon as possible.

  Receipt ID: [REDACTED]
  Transaction ID: [REDACTED]

  The blog I need help with is: (visible only to logged in users)

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  filipmilicdev · Member · Jan 4, 2026 at 4:37 pm

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  Refunds and billing are handled only by WordPress.com Support.
  Please log in to WordPress.com with the account used for the purchase, go to Help → Contact Support → Billing, and submit your request there with your receipt and transaction ID.

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  staff-miltonb · Staff · Jan 5, 2026 at 9:22 pm

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  Hi, @heroreo! Thanks for getting in touch.

  I see you already canceled your plan so I went ahead and issued you a full refund. As a note, refunds usually take 7-10 business days to appear on your statement, but some banks outside of the United States may require more time to process them.

  Hope this helps. And Happy New Year!