URGENT renew domain and email

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  zoebalbi · Member · Apr 5, 2017 at 9:33 am

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  I cant renew my domain for zoemarshall.com and the email attached PLEASE HELP URGENT

  The blog I need help with is: (visible only to logged in users)

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  wwwordpr · Member · Apr 5, 2017 at 9:44 am

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  Hi!

  A added the tag for the stuff attention so please be a bit patient and they’ll help you asap.

  Best regards,
  Olga

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  gemmacevans · Member · Apr 5, 2017 at 11:33 am

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  Hi Zoe,

  I’ve just replied to your email, I’ll follow up with you there. Please let me know if you don’t receive it.

  Thanks!

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  zoebalbi · Member · Apr 5, 2017 at 11:53 am

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  I haven’t received anything Gemma
  did you email.. (email visible only to moderators and staff)

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  staff-zinnia · Staff · Apr 5, 2017 at 2:25 pm

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  Hi –

  The email is going to be delivered to the email address on the account at wordpress.com/me/account/ Have you checked the spam and other folders already?

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  zoebalbi · Member · Apr 5, 2017 at 8:38 pm

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  Hi Liz,
  I’ve checked the email- found it in my junk. I’ve replied there.
  Do you know how long it will take to be able to pay the fees and have the website back up and running?

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  zoebalbi · Member · Apr 5, 2017 at 9:01 pm

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  The email (email visible only to moderators and staff)
  Is down again. This is urgent – how long til it’s back up?

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  staff-zinnia · Staff · Apr 5, 2017 at 9:12 pm

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  The redemption process will take about 48 hours. Let me track down that email and I’ll reply to you there.

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  staff-zinnia · Staff · Apr 5, 2017 at 9:17 pm

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  I’m not able to find a reply from you. Are you certain it was delivered?

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  zoebalbi · Member · Apr 5, 2017 at 9:24 pm

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  I replied directly to the email. There was no form attached. Did you want to try sending to (email visible only to moderators and staff) as my email (email visible only to moderators and staff) is down currently too..

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  zoebalbi · Member · Apr 5, 2017 at 9:26 pm

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  I actually replied to someone called Gemma, I haven’t received your email?
  Zoe

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  zoebalbi · Member · Apr 5, 2017 at 11:11 pm

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  Hi Liz,
  Have you sent an email yet?
  I’m refreshing and not seeing anything?
  Can you please re try.
  Happy to pay all the fees to get the process moving faster,
  Zoe

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  kokkieh · Staff · Apr 6, 2017 at 6:15 am

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  I’ve replied to you via email, so I’m closing this thread so we can keep everything in one place.

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  zoebalbi · Member · Apr 7, 2017 at 12:50 am

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  Hi Liz, Can you please try and send me the renewal payment info asap please? Zoe Sent from Outlook