URGENT ! reply needed : trying to direct my domain back to you
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Hi Romain –
Yes we can help you. To be clear, do you want romainarmato.com and romain-armato.com both connected to romainarmato.wordpress.com? Or just romainarmato.com?
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i would like all the content of romain-armato.com under this domain: romainarmato.com.
Would that be possible and how?
thank you -
We have mapped romainarmato.com to that site for you.
You will also need to update its settings to point to our servers:
ns1.wordpress.com
ns2.wordpress.com
ns3.wordpress.comOnce you’ve made those changes, please give them time to take full effect — typically a few hours, but up to a few days.
Also, I don’t see much on that site at this point, so please let us know if you need more help there.
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beautiful! So that means that all the content that was under: romain-armato.com is now hosted under romainarmato.com correct?
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Hi Romain –
At the moment you have both romainarmato.com and romain-armato.com mapped to your site, romainarmato.wordpress.com.
romain-armato.com is properly set up and working.
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Hi,
if it’s working… where is my content then exactly?
You have not replied my question:“that means that all the content that was under: romain-armato.com is now hosted under romainarmato.com correct?”
Meaning is my ebook downloaded under romain-armato.com. for example is it available in http://www.romainarmato.com
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Hi,
if it’s working… where is my content then exactly?
You have not replied my question:“that means that all the content that was under: romain-armato.com is now hosted under romainarmato.com correct?”
Meaning is my ebook downloaded under romain-armato.com. for example is it available in http://www.romainarmato.com
Please help me understand clearly :-)
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@romainarmato it seems you didn’t get to make the changes we requested earlier.
Can you please update the name server settings for romainarmato.com ?
You need to use these:
ns1.wordpress.com
ns2.wordpress.com
ns3.wordpress.comPlease confirm here when that is done and we’ll check it for you.
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Hi
I would like to claim the reimbursement of the domain mapping I bought a few weeks ago.
I have not used it actually and did that by error.
When can you help settle the refund of 90 usd ?
Thank you for your fastest answer that I hope will be positive.
Best regards
romain -
Hi there,
To cancel your domain mapping and get a full refund, you need to cancel your Premium plan as well. Go to your Purchases page and click on Cancel Subscription and Refund option:
https://wordpress.com/me/purchases/romainarmato.wordpress.com/11855833
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I just did. Thank you. Do you see that on your end?
Thank you for your fastest confirmation
Best regards -
You’ll want to finish cancelling here:
https://wordpress.com/me/purchasesNoting too, you might as well keep the domain at this point. We can’t refund for it, but you can use it at another host now, and transfer it later if you’d like.
https://en.support.wordpress.com/move-domain/change-name-servers/
https://en.support.wordpress.com/move-domain/transfer-domain-registration/ -
Hi
hope this finds you well
somehow I can’t connect to my wp panel anymore
my ID should be (email visible only to moderators and staff).
I am trying to rest my password but it says can’t find me
Can you please help asap.
Thank you -
If you’re trying to log in to https://romainarmato.com/wp-admin/ then you need to contact your current hosting provider, OVH.
You can also try resetting your password by following these instructions:
https://codex.wordpress.org/Resetting_Your_Password
We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
If you want to know more about the differences between WordPress.com and the open source WordPress.org software that your site is using, you can read this article:
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