Urgent Security Clarification and Bot Order Issue – WooCommerce Website

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  infor34d944c38b · Member · Mar 14, 2026 at 7:00 am

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  I am writing regarding my website singaporesardarni.in & singaporesardarni.com , which is built on WooCommerce. Recently, I have been experiencing frequent bot/fake WooCommerce orders and suspicious scam messages, even during periods when the site or account access has been disabled. This has raised serious concerns about the security and protection of customer data and payment information on my platform. As a business owner, protecting my customers and my brand is extremely important. I would therefore appreciate some assistance in clarifying the following points: How does Woodpress ensure Data Security ?

  • How are customer details (names, emails, addresses) protected within WooCommerce?
  • Are customer data and payment information stored securely or encrypted?

  Payment Information, how does WooCommerce store any credit card or payment details, or are these handled entirely through the payment gateway? What protections are in place to ensure that payment information cannot be accessed or compromised?

  Bot and Spam Protection, Why might I still be receiving bot or fake orders even after disabling the website or account access? What security measures does the company website wordpress take for paid and unpaid users using their platform.

  For reference, the website in question is:
  https://singaporesardarni.com/

  I would appreciate anyone guidance on ensuring that my website, WooCommerce system, and customer information remain fully secure and protected from bots, scams, or malicious activity.

  The blog I need help with is: (visible only to logged in users)