(Urgent) terminate www.isktea.com

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  iskytea · Member · Nov 19, 2020 at 8:36 am

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  Hi, Sir

  My nanme is Kuan Ju, wordpress sign in IＤ is (email visible only to moderators and staff).

  I would like to terminate the service (www.iskytea.com), as business is closed for a long time, and won’t pay for next year. but I remembered it automatically charged to my credit card. how do I terminate the service? Urgent help thanks

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  staartmees · Member · Nov 19, 2020 at 8:49 am

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  Go to my Purchases where you can manage your purchases, https://wordpress.com/support/manage-purchases/

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  kokkieh · Staff · Nov 20, 2020 at 4:59 am

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  Hi there,

  That site belongs to a different account than the one you’re using to post here.

  You need to be logged in as the username that owns those upgrades in order to cancel them. If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.