URGENT Website down after attempted plugin upload

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  mgdonohoe · Member · Nov 5, 2019 at 3:48 pm

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  My website Rfp.org appears to be down after attempting to install a plugin and I need immediate support in getting it back running.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Nov 5, 2019 at 4:00 pm

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  We can’t help you as these forums are for sites running on the wordpress.com platform but your site uses the open source wordpress.org. their support is at https://wordpress.org/support/forums/

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  mgdonohoe · Member · Nov 5, 2019 at 4:13 pm

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  It will not allow me to login using my username and password in that forum and I know my combination is correct. What should I do?

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  darciemg · Staff · Nov 5, 2019 at 4:33 pm

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  The WordPress.org forum does not use your site’s credentials or this WordPress.com login. You’ll want to create an account to get help if you’ve never done so there.

  In the meantime, this guide may help: https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus