Urgent: Website Error

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  anhdangdb8c388e2a · Member · Apr 14, 2023 at 3:58 am

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  Hello,

  I am the administrator of the website http://regenntwrks.com/. The website is critical to my company’s business, and it has been functioning normally until recently. However, on the early morning of April 24th, I encountered a serious error when attempting to log in to my admin page. The notification I received was: ‘There has been a critical error on this website.’

  I am urgently seeking assistance to identify the cause of this error and fix the website as soon as possible.

  Please assist and thank you in advance for your prompt attention to this matter.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  varshasc · Member · Apr 14, 2023 at 6:00 am

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  Hi there,

  You are using the open source WordPress software rather than WordPress.com.

  For help, you can visit https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Since your site isn’t hosted here, we do not have access to your account. To read about the difference, please visit our support page:

  https://wordpress.com/support/com-vs-org/

  That forum isn’t connected to your WordPress.com account nor the login name of the WordPress.org site you’re trying to access. You’ll need to create a new account if you have never logged into https://wordpress.org/support/forums/