URGENT. Website missing/user not found
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Please help me! I was working on my WordPress business site Notched.com when I downloaded WooCommerce Point of Sale plug-in. After I downloaded it and activated it, my website now says “this webpage is not working” and when I try to log in, it says “user does not exist” Please tell me that there is a way to fix this!
The blog I need help with is: (visible only to logged in users)
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the blog link listed was added to my forum automatically and is not correct. The site I need help with is Notched.com and is linked to a different account than the one I am using to post on this forum.
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Hi there,
Your site Notched.com isn’t hosted here on WordPress.com. This support forum exist to assist people with sites hosted here at WordPress.com
My check reveals that your nameserver is pointed to Bluehost, which would mean they’re your hosting provider.
Please reach out to them for assistance as they’re in the best position to help you.
I hope this helps. Cheers!
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I also wanted to add that, https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
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Notched.com is a website with WordPress, I would log into WordPress to edit my pages. But now that I have downloaded that plugin, it is saying that the site is not available and says my username does not exist.
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Hi,
Your site is built on wordpress.org platform with a different hosting provider. wordpress.org and wordpress.com are two separate entities. Please refer to the below link.https://wordpress.com/support/com-vs-org/
Kindly note that these forums are for WordPress.com hosted sites only. Since your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:
https://wordpress.org/support/forums/
Best,
BornDehradun -
BornDehradun, just wanted to say thank you! I called Bluehost and they helped me figure it out. Thank you for the advice!
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