URGENTLY I have an unauthorized charge from wpchrg.com on my credit card

  • Unknown's avatar
    giors87 · Member ·

    Hi, yesterday i received a message from bank for a transaction of 99€ but I have not authorized any transaction, and does not know what it is.
    I have a wordpress account but I have seen no open invoices and all domains are free.
    How can I make you understand what these 99 euro? how do I ask for a refund if I haven’t transactions on my account?

    HELP ME!!!! Please…

    Giorgio

  • Unknown's avatar
    timethief · Member ·

    To address any and all billing issues like this one please click https://wpchrg.wordpress.com/ and carry through. Please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

    I also tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    rachelmcr · Member ·

    Hi Giorgio,

    WordPress.com has a Premium plan that is 99€/year, but I don’t see that upgrade or charge on your account. I’m sending you an email so I can get more details about that unauthorized charge and sort that out for you.

    If you don’t receive that email from me, please let me know!

  • The topic ‘URGENTLY I have an unauthorized charge from wpchrg.com on my credit card’ is closed to new replies.