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  staff-zinnia · Staff · May 3, 2019 at 3:35 pm

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  Thanks for the update. We will leave this thread open in case you have any further issues to report.

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  cafegames · Member · May 4, 2019 at 2:40 am

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  Oh yes I’d already used those steps before posting here.
  Thanks for them though.

  They still didn’t communicate with me. Didn’t even say “we’ve fixed it”
  Just updated the status to complete.