Url Change…then
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Hi there,
I do not see any sites under your @mydwall WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.
Is it possible you created your site under a different login? Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?
Happy to check in our system so we can take a closer look.
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My login is Myron
I’m not sure what or when the mydwall account is. But I did see that one as well.Thanks
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What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.
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The url http://www.gracelandbywallace.com is redirecting to http://www.factoryoutletbuildings.com. I would like that to simply “clone” the FactoryOutlet page like http://www.factoryoutletgpb.com is doing.
THANKS
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Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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