URL changed accidently from .org to .com

  • Unknown's avatar
    arysacarter · Member ·

    Hello, please help. My site was saintcarter.org and I went in to update the email address from (email visible only to moderators and staff) tp (email visible only to moderators and staff).

    Somehow I changed my site’s url from saintcarter.org to saintcarter.com, which is not my site or affiliated with me in any way. Id just like my original site of saintcarter.org recovered, please. My cell is [redacted] or can be reached at (email visible only to moderators and staff) or (email visible only to moderators and staff)

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    Changing your site URL name in your WordPress settings without first purchasing a new domain and changing the domain at your hosting provider will cause the problem you’re seeing now. You should reach out to your host Bluehost for help with this. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you undo this problem.

    If you have trouble in the future, you will need to reach out to your hosting provider or the WordPress.org community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope that helps!

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