URL problem

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  schoolessence · Member · Dec 1, 2019 at 3:29 pm

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  I have a new site that I haven’t bought a domain name for. At the change URL column in my WordPress admin page I changed the URL to a domain with .com because it was in .000webhostapp.com
  I can’t login to my admin page now or search my website. It keeps showing an error message.
  How do I change the URL again and be in control of my website please, I really need your help?

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Dec 2, 2019 at 11:40 am

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  Hi there!

  You’ve not given us the URL of your site but I’m afraid that it is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with another company.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.