url site issue – login not working

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  frankpf · Member · Jun 4, 2021 at 2:24 pm

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  URL site issue – login not working – after website migration and domain change
  I cannot log-in to the admin environment anymore.
  The website is not displaying correctly.
  Urgent support and advice needed.

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  staff-blorbo · Staff · Jun 4, 2021 at 4:50 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  frankpf · Member · Jun 5, 2021 at 5:27 am

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  Hi macmanx, the URL is: http://www.progressfactors.com

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  frankpf · Member · Jun 5, 2021 at 6:18 am

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  I am getting this error instead of the WP login screen or website:

  Not Found
  The requested URL was not found on this server.

  Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

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  deancroyal · Staff · Jun 5, 2021 at 10:54 pm

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  Hi there,

  I’ll mention straight away that you will need to contact your website host as soon as possible to determine the cause of the problem.

  The site you’re working on is not hosted with WordPress.com. I believe you’re using open-source WordPress software (from WordPress.org) but hosting your site elsewhere.

  You’ve reached the forums for WordPress.com support. This means our support tools aren’t designed to directly support your needs. We’ll need to direct you to the WordPress community support forums (at WordPress.org) where you can get more relevant help. https://wordpress.org/support/forum/how-to-and-troubleshooting/

  If you’re wondering: WordPress.com and WordPress.org are two entirely separate entities. You can read more about the differences here: https://wordpress.com/support/com-vs-org/