URL’s cannot be found

  • Unknown's avatar
    franksostechca · Member ·

    I have tried everything I could find on this issue but nothing has worked, wordpress site with woocommerce. did a restore using duplicator pro and the website is up except for any sub url like site/shop etc. I can go into products in woocommerce and see the products i can even see the hyperlink, but when I go there it says 404 not found. Need some help on this one.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi, it appears you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

    We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our Business or eCommerce plans), so we’re not your best point of contact. The good news is that help is available by contacting WooCommerce in this forum:

    https://wordpress.org/support/plugin/woocommerce/

    The folks over there are familiar with WooCommerce and in the best position to assist. Hope this helps point you in the right direction!

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