Use of underscore in TXT dns record name

tsnsestroreckijrazliv1 · Member · Nov 18, 2015 at 1:46 pm
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Hello,

For DKIM to work, I need to create dns TXT record with name ‘selector._domainkey’
But web form does not allow the undescore symbol.

– Why the underscore is not allowed in TXT record name?
– How do I proceed?

The blog I need help with is: (visible only to logged in users)
tsnsestroreckijrazliv1 · Member · Nov 20, 2015 at 12:02 pm
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Anyone?
I just need to set up my DKIM record…
willspectorylosfatus · Member · Nov 25, 2015 at 8:17 am
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Hi tsnsestroreckijrazliv1, I’m in the same situation here. If you find a solution to this problem please let me know. I’ll do the same. Thanks!
chrisrudzki · Member · Nov 27, 2015 at 9:43 pm
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Can you both give me your specific value, that looks like ‘selector._domainkey’?
tsnsestroreckijrazliv1 · Member · Nov 28, 2015 at 2:04 pm
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in my case, I need the following TXT record:

name: imobis._domainkey.srazliv.ru
value: k=rsa; p=<public_key_will_be_here>
dariusra · Member · Nov 29, 2015 at 1:29 am
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Is this some kind of sad joke? Is wordpress.com doing this on purpose?

Surely you could see the value in people being able to use your DNS like any modern DNS for verified email/DKIM.

Go here: http://kb.mailchimp.com/delivery/deliverability-research/set-up-custom-dkim

The problem is with your CNAME records no accepting entries including underscores, however underscores are REQUIRED in modern DKIM records.
dariusra · Member · Nov 29, 2015 at 1:57 am
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http://sesblog.amazon.com/post/Tx18THES39W68A3/DKIM-Troubleshooting-Series-Introduction-to-DKIM-and-First-DNS-Hurdles
chrisrudzki · Member · Nov 29, 2015 at 10:52 pm
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Can you email us the full TXT record so we can try adding it on our end?
help@wordpress.com
timethief · Member · Nov 29, 2015 at 10:52 pm
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@chrisrudzki
Would it be preferable for Volunteers to direct future bloggers creating such threads to email Staff?
chrisrudzki · Member · Nov 29, 2015 at 10:53 pm
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@timethief:

That’s probably best, as it often requires sharing private information. Thank you!
timethief · Member · Nov 29, 2015 at 10:55 pm
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@chrisrudzki
Gotcha and I’m on it now. :)
dariusra · Member · Nov 30, 2015 at 4:28 am
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Hi Chris,

I sent an email to help@wordpress.com on Saturday with the CNAME record required for DKIM authentication for MailChimp.

Thank you
chrisrudzki · Member · Nov 30, 2015 at 7:18 pm
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Just to keep folks updated, we’re aware of this bug, and working to fix it.

At this time, you should be able to add such records by visiting the page linked below, and clicking “Edit Domain”.

https://[Your-Site-URL]/wp-admin/paid-upgrades.php?page=domains
dariusra · Member · Dec 1, 2015 at 12:26 am
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I was able to add the Mailchimp CNAME containing an underscore for DKIM authentication. Guess we just needed to make some noise?

Thanks for fixing it some quickly!
willspectorylosfatus · Member · Dec 1, 2015 at 7:15 am
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Hi chrisrudzki, I’m still not able to add the code. When I click “Save Changes” there is a message saying something as “an error occurred while processing your request”. What’s the problem now?
chrisrudzki · Member · Dec 1, 2015 at 8:12 pm
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@willspectorylosfatus:

Can you walk me through the exact steps you took? As I mention, you can always email us at help@wordpress.com with your full TXT record and we can add it for you.
chrisrudzki · Member · Dec 1, 2015 at 8:13 pm
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@dariusra: So glad you’re all set now.
willspectorylosfatus · Member · Dec 3, 2015 at 7:45 am
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@chrisrudzki

Hi, I already sent you that info a couple of days ago. Anyway I’ve just sent it once again. It contains the CNAME record I need for you to add it. Thank you.

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