Used WordPress to host a site, need to unlock domain name to use elsewhere

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  elyeaf · Member · Oct 23, 2018 at 3:19 pm

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  Hi there,

  Earlier this year I canceled my contract with wordpress and I opted to keep my domain name- elyeaf.com. I am working on a new site and I would like this domain back, but I am not sure how to go about unlocking it again. The website hosted through wordpress was made for me by someone in a college class, and I can only remember fragments of all of the login information- which I am aware is not helpful in the recovery process. Can someone help me?

  Much thanks,
  Elyse

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  neelgajjar · Member · Oct 23, 2018 at 4:33 pm

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  Hi there,
  I have added “modlook” tag for the staff assistance. You will get a reply soon from the staff.

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  staff-zinnia · Staff · Oct 23, 2018 at 7:51 pm

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  Howdy –

  No problem. The domain doesn’t look to be connected to us at WordPress.com.

  Here’s what I can see:

  Current Nameservers
  ns1.us13.siteground.us
  ns2.us13.siteground.us

  Registrar
  TUCOWS, INC. through SG Hosting Inc.

  Go to your domain provider and ask them to change the name servers to the service that you want to use. Then the domain will point there with in a short time. I hope that helps. Write back to me with any other questions, happy to help!