Useless customer support on WordPress

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  michaelliley2014 · Member · Aug 8, 2012 at 4:33 am

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  Your support function is totally useless. It won’t let me write to you to get answer, but will only put my problem out into the blogsphere. this is useless. i want someone to take responsibility for helping me. you site is terrific, your support is totally useless, so i will in future be prevented from continuing blogging through lack of your help.
  Blog url: http://michaelliley2014.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 8, 2012 at 4:51 am

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  What exactly do you need help with?

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  justjennifer · Member · Aug 8, 2012 at 5:01 am

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  Probably this https://en.forums.wordpress.com/topic/i-cant-get-my-blog-to-work-any-more?replies=2#post-969334 and I’m betting the OP filled out the Support contact form thinking it was going to Staff, when in fact it ends up here in the Community Forums unless you have a paid upgrade.