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Forums / User

User

  • Unknown's avatar
    marlowjohnson · Member · Aug 2, 2011 at 2:22 am
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    I just created an account but for some reason i don’t have the menu bar that lets me edit appearance, theme, tools, ect. Why is that? I just created it.

  • Unknown's avatar
    timethief · Member · Aug 2, 2011 at 2:54 am
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    Can you tell us what the URL for the site you created is please?
    example: http://NAME-OF-BLOG.wordpress.com

    Is this it? http://marlonjohnson.wordpress.com/

  • Unknown's avatar
    timethief · Member · Aug 2, 2011 at 2:57 am
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    The Dashboard is the first screen you see when you log into the administration area of your blog. http://en.support.wordpress.com/dashboard/

    On the top right hand corner of the page you can click screen options and choose the modules to be displayed and choose 2 columns.

  • Unknown's avatar
    marlowjohnson · Member · Aug 2, 2011 at 3:07 am
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    it’s supposed to be chef-mj.wordpress.com but when i type it into the URL i just keep getting this message: The address chef-mj.wordpress.com is reserved and cannot be registered, but you can sign up and choose another one.

  • Unknown's avatar
    timethief · Member · Aug 2, 2011 at 3:11 am
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    When we register a username such as “chef-mj” the matching blog is “reserved and when we want it we contact Staff. If you registered the username “chef-mj” then Staff can activate it for you. If someone esle registered that username you cannot have the matching blog to it.

    If you did register that “chef-mj” username here’s the link for contacting Staff http://en.support.wordpress.com/contact/ Type “claim reserved blog – have matching username” into the searchbox. After you use the searchbox at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.

  • Unknown's avatar
    twinlegend · Member · Aug 2, 2011 at 3:22 am
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    So you are saying that there is a possibility that the domain is taken already. If that is the case why did it let me create the account with a taken domain? Wouls this also explain the menu problem? Because when i go to my dashboard it only gives me tabs Home through Connections and then My profile and Personal settings on the left hand column, and nothing else.

  • Unknown's avatar
    marlowjohnson · Member · Aug 2, 2011 at 3:26 am
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    Sorry, i was trying to work on both my blogs and accidentally post with my other account. This is still Marlow Johnson typing.

  • Unknown's avatar
    marlowjohnson · Member · Aug 2, 2011 at 3:27 am
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    So you are saying that there is a possibility that the domain is taken already. If that is the case why did it let me create the account with a taken domain? Would this also explain the menu problem? Because when i go to my dashboard it only gives me tabs Home through Connections and then My profile and Personal settings on the left hand column, and nothing else

  • Unknown's avatar
    timethief · Member · Aug 2, 2011 at 3:30 am
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    Did you or did you not register this username account? “chef-mj”
    If you did then you can claim the blog that matches it.
    If you did not then another person has that username account and they can claim the matching blog to it, and you can’t.

  • Unknown's avatar
    marlowjohnson · Member · Aug 2, 2011 at 3:33 am
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    I under the impression that i created the blog Chef-mj. Just not sure why it’s not connected to my account.

  • Unknown's avatar
    marlowjohnson · Member · Aug 2, 2011 at 3:33 am
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    Sorry, i mean to type I’m

  • Unknown's avatar
    timethief · Member · Aug 2, 2011 at 3:38 am
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    I suggest you contact Staff and find out if that’s so or not. They can verify. Staff support link http://en.support.wordpress.com/contact/ Type “claim reserved blog” into the searchbox. After you use the searchbox at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.

  • Unknown's avatar
    marlowjohnson · Member · Aug 2, 2011 at 3:39 am
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    Thanks, i appreciate your patience and time!

  • Unknown's avatar
    timethief · Member · Aug 2, 2011 at 3:43 am
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    You’re welcome and good luck. :)

  • Unknown's avatar
    marlowjohnson · Member · Aug 2, 2011 at 4:07 am
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    Thanks, i had to use my husbands other blog’s URL since this one would not let me submit due to the problem with t i guess. Hope they answer my question without getting too confused about the 2 different URL accounts.

  • Unknown's avatar
    timethief · Member · Aug 2, 2011 at 4:08 am
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    Simply provide all the details (usernames, etc.) you can up front so it doesn’t end up in a lengthy email exchange. Then Staff can sort it more quickly.

  • The topic ‘User’ is closed to new replies.

Tags

  • administrator
  • appearance
  • help
  • new account
  • theme
  • user

About this topic

  • In: Support
  • 3 participants
  • 15 replies
  • Last activity 14 years
  • Latest reply from marlowjohnson

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