user

  • Unknown's avatar

    I’ve added users to our blog before with no problems. But have just tried to add two new editors (one with an existing wordpress account and one without). Both have clicked on the email invitation and signed up/in, but are unable to see our blog?
    Even adding a site from there end doesn’t seem to work?
    Can’t seem to get them access?

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    You can have either a public or a private WordPress.COM hosted blog and there is no limitation on the total number of contributors to any blog. If you’d like to invite others to publish posts or help approve comments on your blog, you can invite them to be a Contributor, Editor, or Author. If you want users to receive updates each time you publish new content you can invite them to be a follower/viewer.

    To change blog visibility to Private go to > Settings > Reading scroll to Blog Visibility and choose option 3. See the guide here http://en.support.wordpress.com/settings/privacy-settings

    See here please:
    http://en.support.wordpress.com/adding-users/ and here http://en.support.wordpress.com/user-roles/

    The person will have to register a username account which requires an email address only, but does not need to register a blog. That requirement is because the software has to be able to differentiate between hackers and official users and allow access only to those with username accounts and official roles on the blog.

    They will need to click the “Accept Invitation” button in the invitation email. If they are logged into their WordPress.com account, they will be taken directly to your blog. If not, they will be taken to the log-in screen, where they can either log in or create a new user account.

    Note that users who create a new WordPress.com account at that point will still need to return to the invitation email and click the “Accept Invitation” button after doing so.

    Lastly, there is a built-in spammer prevention so send out only 10 invitations at one point in time and then wait and manage those before sending out 10 more.

    I’ll tag this thread for Staff assistance. Will you please provide the username for the WordPress.com blogger you invited to be an Editor who cannot access your blog, and also post the email address for the other person you invited to be an Editor? The software will redact ie. HIDE the email address so only Staff can see it. After you do that subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar

    But have just tried to add two new editors (one with an existing wordpress account and one without). Both have clicked on the email invitation and signed up/in, but are unable to see our blog?

    Could you give me the usernames/email addresses of the people you are trying to add? Sometimes the invites don’t work as expected, but I can help you get your new editors up and running.

  • Unknown's avatar

    Great, thanks for the help Timethief!
    Perhaps the new user needing to click on accept again after registering could be it, but not sure about the other one.
    Sure liz, the two users are:
    (email visible only to moderators and staff)
    (email visible only to moderators and staff)
    I was going to post them originally, but then realised it was public and didn’t know it could automatically redact the emails, nifty.

    Thanks

  • Unknown's avatar

    I’ve added them both. Let me know if you continue to have trouble, or need anything else!

  • Unknown's avatar

    Great, thanks, all good!

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