User account login in problem

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  troy310118 · Member · Dec 19, 2024 at 5:43 am

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  Customer cant login into there account

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  troy310118 · Member · Dec 19, 2024 at 5:47 am

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  Customer are having trouble logging into there account it keep redirecting them back to the login in page but if they use a different browser it work until they log out

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  staff-zinnia · Staff · Dec 20, 2024 at 4:20 pm

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  Hey there –
  
  Looking things over I see that your site uses the WordPress infrastructure but it’s not hosted on WordPress.com. Our support is limited to the sites that are hosted here. You’ll want to contact your web developer, hosting provider, or form integration tool for more help with this issue.
  
  This page explains some of those differences: https://en.support.wordpress.com/com-vs-org/
  
  Best wishes, and happy new year (to the cows too!)