USER DOES NOT EXIST

  • Unknown's avatar

    I had a free website, cherylsola.wordpress.com. I upgraded it to the personal plan with a domain of cherylsola.com. After I did this, I could no longer log in. I got a “User Does Not Exist” message. This was days ago. I found I could not communicate without being logged in, which is impossible when you can’t log in. I posted a message days ago on the forum, as a comment, but received no reply. I am now posting this as an original topic (not a reply) using the login to a free site I still have, hoping to receive an answer.

    A yearly fee was collected for the upgraded site. Because of this very poor experience, I want a refund and to have my domain name released, so I can go elsewhere.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    The blog I need help with is NOT earthchangersning.wordpress.com. That was added after I posted the above message.

    The blog I need help with is cherylsola.wordpress.com, aka cherylsola.com, the paid-for site that has apparently been deleted.

  • Unknown's avatar

    Hi cdn24091,

    I’ve replied to you here:

    https://en.forums.wordpress.com/topic/cant-log-in-to-my-newly-upgraded-website/

    I’m closing this duplicate thread but I’ll help you in the one above.

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