User doesn´t exist

  • Unknown's avatar
    798malva · Member ·

    I was making my website https://vichauss.com/ then i got a message that my sesion expired so i refresh and try to login but it says my user and email doesn´t exist, please help :(

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    That site isn’t hosted on or connected to WordPress.com, and your account you use to log into that site is something completely different from the account you use to log in here on WordPress.com.

    To log into your admin account on that site you need to go to https://vichauss.com/wp-login.php, and enter the correct login details for that account.

    If you’re not sure what those are, you should be able to reset your password via your hosting control panel at Hostgator.com, or else you can contact their support team for more help with that.

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