user email not connected to site

  • Unknown's avatar
    jlankford0504 · Member ·

    The email used for this site has 2 usernames attached to it. It needs to be consolidated to one username. When trying to use the username for the actual site to login to wordpress.com (not just the backend of the particular website), it is saying ‘the user does not exist.’

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-blorbo · Staff ·

    Hi there, I don’t see any WordPress.com sites under your account here.

    What is the URL of the site you’re trying to access?

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