User name and password

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  wildharemotorsports · Member · Jan 14, 2022 at 5:46 pm

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  I need to change our email address. Our email is our user name and I also need to change our password.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  helper-heroponriki · Member · Jan 14, 2022 at 6:51 pm

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  Hi there!

  I’m not showing any WordPress.com hosted websites associated with the account you’re currently logged into.

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  NOTE: We can only assist with websites hosted at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  Thank you!

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  wildharemotorsports · Member · Jan 17, 2022 at 4:26 pm

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  http://wildharemotors.com/wp-admin, wildharemotors.com
  Thank you for looking into this.
  Jodie

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  staff-sheva · Staff · Jan 17, 2022 at 4:45 pm

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  Hi @wildharemotorsports,

  It looks like your wildharemotors.com site is hosted with GoDaddy: https://gwhois.org/wildharemotors.com+dns

  I’m afraid that we can’t help directly because your site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news is that if you’re looking to change your username/email for your wp-admin user account, there are some ways to do that: https://www.wpbeginner.com/wp-tutorials/how-to-change-your-wordpress-username/

  If you’re unsure, I suggest reaching out to GoDaddy support for help with that. I hope that points you in the right direction.