user name and password

  • Unknown's avatar

    Hi, my name is Aasef Shafik. I have a site on word press teeplusmessage.com and my dev is no longer working for me. The username and password he has provided me are no longer working. He also used the password reset email his own email and now I have no way to access my site.

    The username and password worked at one point but no longer working. I have sensitive information on the site such as payment information.
    Please kindly provide me with a solution as soon as possible.

  • Unknown's avatar

    Hello there!

    It looks as though the website that you require assistance with is a self-hosted WordPress.org site rather than WordPress.com.

    This forum is designed to help clients hosted by WordPress.com. For more information on the difference between the two please check out this link: https://en.support.wordpress.com/com-vs-org.

    If you are in need of support for your self-hosted website you may be able to find an answer on the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

    Hopefully this helps!

    Cheers

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