user name issues

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  deadrearden129462531 · Member · Sep 20, 2018 at 2:22 pm

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  I can not log in to my acct directly. can you call [redacted by staff] to assist? User name does not work.

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  staff-zara · Staff · Sep 21, 2018 at 12:41 am

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  Hi there,

  Please share your site address for us to help with you better.

  Also, I’ve added a modlook tag to remove your phone number as this is a public forum.

  For your information, WordPress.com does not have phone support. Paid plan users get support via live chat and private email whereas free plan users post questions in this forum for help.

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  kokkieh · Staff · Sep 21, 2018 at 5:15 am

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  Hi there,

  Please tell us what site you’re trying to access.

  If it’s a site hosted on WordPress.com, you can also see our account recovery options here:

  Recover Your Account