user-new.php (and settings.php) giving error after recent update

  • Unknown's avatar

    A few weeks ago I updated to WordPress 4.9.2 (or 4.9.3). After doing so, my multi-site worked just fine EXCEPT for when adding a new user (user-new.php). When I went to that page, I’d get a 500 ERROR. I could add a new user at the Network level, but couldn’t add a new user on the site level.

    Last night I upgraded to WordPress 4.9.4 hoping may that would fix things. It didn’t.

    Now I’m getting a 500 ERROR on user-new.php, settings.php and options-general.php.

    I called the hosting company and they weren’t able to provide any assistance.

    I disabled/re-enabled the plugins, but that didn’t work. I also re-generated the .htaccess but that didn’t help.

    For user-new.php, I can clearly see where the code changed from the old version of the file to the new (in the “// Adding an existing user to this blog” area on line 61) but don’t know what it means…

    What would cause this? Better yet, what would fix this?

  • Unknown's avatar

    Hi there!

    It looks like you need help with a self-hosted WordPress.org site. These forums are for sites hosted on WordPress.com.

    For information on the differences between the two, please check this support page here:

    WordPress.com vs. WordPress.org

    For WordPress.org support, you can visit:

    https://wordpress.org/support/

    You can find all the documentation for WordPress.org (lessons, troubleshooting, etc.) here:

    https://codex.wordpress.org/Main_Page

    Hope this helps!

  • Unknown's avatar
  • The topic ‘user-new.php (and settings.php) giving error after recent update’ is closed to new replies.